Category Archives: Project planning

5 steps to conducting a customer survey

facebooktwittergoogle_plusredditpinterestlinkedinmailby feather
twitterrssby feather
Creating a customer survey
Startup Stock Photos

The new year is a great time to assess the previous one and find out what worked and what you can do better in 2016. A customer survey is one of the most effective ways to do this. It’s also a great way to connect with your clients and show them you appreciate their business and care about their experiences with your company.

Here are five simple steps to conduct an employee survey:

  1. Develop a plan

A detailed plan will force you to think through exactly what you want to accomplish and how. It will also help you stay focused and on schedule.

Continue reading 5 steps to conducting a customer survey

facebooktwittergoogle_plusredditpinterestlinkedinmailby feather
twitterrssby feather

A journey of a thousand miles starts with one question

facebooktwittergoogle_plusredditpinterestlinkedinmailby feather
twitterrssby feather

question_mark_help_symbolYour boss, your client, your business requires that you communicate a message. Maybe you’re an entrepreneur with an awesome prospect and you really want to use a new presentation. Or your client wants you to create a series of email blasts for current customers. Or you boss has asked you to develop an internal sales newsletter.

Whoever the culprit, a huge project has been plopped on your plate, and you’re wondering where to start digging in. And how to avoid heartburn. And whether this project is organically grown and low in sodium. (OK, that’s about enough with the metaphor, right?) Continue reading A journey of a thousand miles starts with one question

facebooktwittergoogle_plusredditpinterestlinkedinmailby feather
twitterrssby feather